For a month, the US federal government has been shut down, which generally means many federal workers have not been working in October 2025. But some federal workers have continued to work during the last month (even though they have not been paid), because they have been deemed “essential” and therefore these workers have not been allowed not to work (pay or no pay) during the shutdown. So where does the IRS (a department of the US Treasury) fit into all of this? Can you currently call the IRS to check on your refund? Are they still processing IRS refunds during the shutdown? Are they still processing ITIN’s during the shutdown? Is the IRS still receiving and processing withholding tax payments for foreign seller transactions (via the forms 8288 and 8288-A’s) during the shutdown? Remember these forms and the withholding tax must be submitted to IRS within 20 days of the closing (or major IRS penalties could ensue), so somebody at the IRS has to be receiving and processing these forms and the withholding tax payments even during a shutdown, right? It’s hard to answer any of this with certainty, but below I will review our experience (at DIRECTS) with respect to the refunds of non-US sellers of US real estate over the month of October 2025 (the first month of what may become the longest federal government shutdown in US history).
Can You Call the IRS to Discuss the Status of Your Refund Right Now?
You may be surprised to learn that the IRS has been fielding phone calls during the month of October 2025. You (or we on your behalf) will probably wait a long time on hold (expect over an hour or even two), and you may call and the IRS outgoing phone message says they are too busy to take your call at that time, but the bottom line is the IRS has been fielding phone calls during October (even though the federal government has been shut down). Some IRS employees are working! Keep in mind, these are IRS representatives who will merely give you an update on your refund status. These are not processors of the tax returns (generally) who you speak to on the phone, they are IRS representatives who can communicate to you the status of your withholding tax refund. If there has been a delay, they might be able to tell you why the refund has not been processed (maybe it’s something we can cure). There were prior shutdowns (in 2018 for example) where I recall the IRS phones just being dead, and during the pandemic year of 2020 there were many months where the IRS simply stopped working, but so far during the shutdown of October 2025 that has not been the case. Basically if you’re patient, and you’re satisfied (at least for the moment) with merely knowing the status of your refund via an IRS representative, we have been able to contact the IRS and get an update on the status of our clients’ refund during in October 2025.
FIRPTA Tax Blog


